Develops planning strategies to create a practice management toolbox that can be used to build, operate, and plan the future of the medical office. The medical office practice management toolbox will consist of recruitment and retention plans for providers and staff, with a focus on human resource functions, organizational development practices, compliance issues, and credentialing requirements. The toolbox will also consist of patient recruitment and retention strategies that will be developed to promote a medical office practice through marketing initiatives. Practice analysis related to quality standards and productivity will be incorporated to develop budgeting and facility planning. Students will evaluate practice management tools developed throughout the course and will work collaboratively to create a business plan for the medical practice. (Prerequisite: 509-310 Medical Assistant Practicum)
Prepares students to pursue employment in medical office management through examination of personal employment and adaptive skills to develop employment presentation materials. Evaluates the impact of educational experiences, individual perspectives and core abilities. Students will reflect on and evaluate their personal and professional growth, the benefits of lifelong learning, and the impact of these elements on their future. Students must be eligible for graduation the semester they enroll in the capstone course. (Prerequisite: Concurrent enrollment in 160-162 Medical Practice Management)