Program Number: 61-504-3
Certificate
Campus: Fond du Lac, Online
This program is not eligible for financial aid
Embark on a fulfilling and empowering career journey by enrolling in Moraine Park’s Emergency Dispatch program.
According to the US Bureau of Labor Statistics, major work duties and responsibilities of emergency dispatchers include answering emergency and nonemergency calls to assist people in need. They use computers to document facts related to the calls, which they can receive via phone, text, social media, or other alarm systems. Emergency dispatchers determine the type of emergency and where to dispatch the appropriate resources. Dispatchers relay information to responding agencies, monitor and track the status of responding agencies, and keep documentation of received calls.
Students will examine the roles of a communications officer and the technology utilized within the call center. Students will learn about the types of calls received, including managing and directing resources through various training scenarios along with strategies and techniques to minimize stress. Courses in the Emergency Dispatch Certificate can be directly transferred to the Criminal Justice Associate of Applied Science degree.
Earn credits at MPTC and transfer to a four-year college to earn your bachelor’s degree.
Visit the Transfer to a Four-Year College page for more information on credit transfer agreements between Moraine Park and four-year colleges, both public and private.
Standard Admissions steps details
This program also requires:
Earn college credit outside the classroom through Moraine Park’s Credit for Prior Learning (CPL) opportunities. Credit opportunities are available for:
Visit MPTC’s Credit for Prior Learning page for more information.
Tuition
Occupational
Associate of Arts/Associate of Science
Online students are not charged out-of-state fees.
Student Fees
Please refer to Tuition & Fee Information for additional enrollment fee information.
| Courses | Credits | |
|---|---|---|
| 504-114 | Fundamentals of Communication | 3 |
| 504-115 | Telecommunications | 3 |
| 504-155 | Stress Management | 3 |
| Credits | 9 | |
| Total Credits | 9 | |
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