Information Technology - Applications Support Specialist

To learn more, visit: https://www.morainepark.edu/academics/programs/information-technology-applications-support-specialist/

Program Number: 10-152-11
Associate of Applied Science Degree
Campus: Fond du Lac, West Bend, Online
This program is eligible for financial aid

Information Technology - Applications Support Specialist graduates are uniquely positioned to support a variety of applications in the workplace and support foundational networking, storage, and security needs.

About the Program

Information Technology - Applications Support Specialist students will obtain education and training on multiple business applications, with a primary focus on Microsoft applications.

Students will also receive training for Office 365 Administrator certification and will be prepared to provide end-user training and support for these and other software applications used in business settings.

What You'll Learn

Students in the program will learn Microsoft Office applications; basic IT security, web development, project management; collaborative technologies, and training techniques. 

Transfer Opportunities

Earn credits at MPTC and transfer to a four-year college to earn your bachelor’s degree.

Visit the Transfer to a Four-Year College page for more information on credit transfer agreements between Moraine Park and four-year colleges, both public and private.
 

Admission Process

Standard Admissions steps details

Credit for Prior Learning

Earn college credit outside the classroom through Moraine Park’s Credit for Prior Learning (CPL) opportunities. Credit opportunities are available for:

  •   Previous college coursework from prior institutions
  •   Military training and experience
  •   Passing of MPTC or national exams
  •   Skills or knowledge developed on the job or through other life experiences

Visit MPTC’s Credit for Prior Learning page for more information.

Approximate Costs

Tuition

Occupational

  • $146.20 per credit (resident)
  • $219.30 per credit (out-of-state resident)

Associate of Arts/Associate of Science

  • $188.90 per credit (resident)
  • $283.35 per credit (out-of-state resident)

Online students are not charged out-of-state fees.

Student Fees

  • $4.50 minimum per course Material Fee
  • $12.50 per-credit Supplemental Fee for Undergraduate courses
  • $10 minimum per credit Online Course Fee (Fee suspended for 2023-2024)
  • $4.50 per term mandatory Student Accident Insurance Fee

Please refer to Tuition & Fee Information for additional enrollment fee information.

Financial Aid

Financial Aid is available for associate degree and technical diploma programs (those that are 2 semesters in length and typically with 28 credits or more). Processing can take 4-5 weeks after a student's completed Free Application for Federal Student Aid (FAFSA) is received. Visit the Financial Aid page to learn more.

Course Requirements

Plan of Study Grid
Semester 1Credits
103-159 Computer Literacy - Microsoft Office 1
103-160 Microsoft Word 2
103-180 Microsoft Excel 2
150-107 IT Fundamentals 1 3
150-108 IT Fundamentals 2 3
801-136 English Composition 1 3
890-101 College 101 2
Social Science Course 3
 Credits19
Semester 2
103-181 Microsoft Access 2
103-182 Microsoft PowerPoint 2
103-185 Microsoft Collaboration 3
150-191 Principles of Information Security 3
152-106 Web Site Design 3
801-197 Technical Reporting 3
 Credits16
Semester 3
103-186 Microsoft Azure 3
154-116 Computer Software Support 3
196-189 Team Building and Problem Solving 3
Mathematics Course 3
Social Science Course 3
 Credits15
Semester 4
116-152 Orientation and Training 3
150-115 Emerging Innovations in Technology 3
150-130 IT Administration and Microsoft 365 Administrator 3
196-188 Project Management 3
Behavioral Science Course 3
 Credits15
 Total Credits65

Program Outcomes

  • Utilize Microsoft Office suite applications 

  • Support application end users 

  • Train application end users 

  • Solve user level application problems 

Pathways

Earn a certificate and associate degree along this pathway. Start with some courses for entry-level employment, and continue with additional courses for higher wages and job advancement.

Career Opportunities

  • Computer Specialist 

  • Computer Support Specialist 

  • Computer Technician 

  • Desktop Support Technician 

  • Help Desk Analyst 

  • Help Desk Technician 

  • Information Technology Specialist (IT Specialist) 

  • Support Specialist 

  • Technical Support Specialist